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Study Relay Hub SMS Program

These terms apply to text messages sent by Study Relay Hub to subscribers who opt in.

Last updated: August 25, 2026

Program description

The Study Relay Hub SMS Program sends account notifications delivering requested study information and first-party coordination updates related to the interests a subscriber submitted on this website. Messages cover clinical study coordination topics such as study opportunities, research organizations, screening process education, study locations, schedules, participant questions, and next-step information. Independent research organizations determine screening and eligibility. The program does not send quotes, applications, eligibility decisions, agent outreach, referrals, sales calls, or partner marketing.

Message categories

  • Account notifications. Message frequency varies based on account activity.
  • Marketing. Message frequency varies, generally up to 4 messages per month.

Each category requires its own separate consent. Neither category is bundled with the other.

Opt-in method

You join by checking one or more unchecked SMS consent boxes on our request page and providing a valid mobile number. A phone number by itself is never treated as consent, and consent is never a condition of purchase, access, or use of this website. Your first message identifies Study Relay Hub and matches the category you selected.

Message frequency

Message frequency varies by category. Account notifications and coordination updates are generally up to 6 messages per month, and study information and educational content is generally up to 4 messages per month.

Message and data rates

Msg & data rates may apply. Carriers are not liable for delayed or undelivered messages.

STOP instructions

Reply STOP to any message to cancel that program. You will receive one confirmation message and no further messages for that program unless you opt in again.

HELP instructions

Reply HELP to any message for program and contact information, or email support@studyrelayhub.com or call +1 (307) 375-0719.

Eligibility

You must be at least 18 years old, a resident of the United States, and the subscriber or authorized user of the mobile number you provide.

Privacy

Information collected through the SMS Program is handled according to our Privacy Policy.

Mobile opt-in data policy

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

Changes to these SMS Terms

We may update these SMS Terms. Changes take effect when posted, and the date at the top of this page will change.

Contact information

Study Relay Hub, a DBA of Dental Clear Health LLC
1309 Coffeen Avenue Ste 1200
Sheridan, Wyoming 82801
82801
Phone: +1 (307) 375-0719
Email: support@studyrelayhub.com
Website: https://studyrelayhub.com/